We’re hiring a Social Media Guru
As awesome as the team here at Dart already is, we are looking to make it awesome-r. R u the right candidate?
Read through the following job spec and if you can cross all the i’s and dot all the t’s, then we want you. Send your AMAZE-BALLS cover letter, and CV to getintouch@dartdigital.co.za if you are interested. If we dig you, we might want you to start ASAP so availability must be specified. Salary is negotiable and based on qualifications, experience and awesomeness – Good Luck!
Social Media Content/Community Coordinator
Dart Digital is looking for an exciting and capable Junior to Mid-level Social Media Content and Community Coordinator to join our team in Benoni on the East Rand.
Roles and responsibilities:
- Content creation for the different platforms
- Copywriting is required for monthly content plans
- Understanding the different platforms including but not limited to Facebook, LinkedIn, Instagram and YouTube and Twitter
- Keep up to date with what the new tools are on the platforms
- Research competitors and industry trends and implement it into the content
- Responsible for proofreading and proof checking all content before being distributed
- To come up with strategies, plan, manage and implement all social media activities and calendars
- An understanding of how to post the content on the different social media platforms
Community Management:
- Pro-actively manage social media communities.
- Respond appropriately to user comments and queries with client’s approval and assistance
- Build FAQ sheets.
- Manage escalation processes with the client.
- Manage media spend on the different platforms Facebook, Instagram and Twitter
Key Performance Indicators:
- Offer support to the clients to communicate with clients and ensure client satisfaction.
- Execute work in a timely manner
- Meet all deadlines whilst producing quality and accurate work
- Advise on the development of social media applications and running of promotions
- Stay abreast of current industry trends and technology, creating and updating quarterly reviews Research ideas and study successful competitor’s campaigns and report on these findings
Qualifications and Education Requirements:
- BA Degree/qualification in social media
- Minimum of two years’ experience in a similar role with proven track-record
- Intimate knowledge of Adobe Creative Cloud Suite of Products, Graphic Design, Multimedia (as well as similar tools)
Preferred skills:
- Writing & editing
- Understand SEO and the link with social media
- Customer service
- Design and photo editing
- Analytics and reporting
- Video creation
- Paid social basics
- Research and planning
- Extensive knowledge of Sprout Social, Buffer or Hootsuite
- Facebook Business Manager
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